Terms of Service

Last updated: 4 September 2026

Nexus Agentic OS ("Nexus", "we", "us") provides AI-assisted WhatsApp Business messaging on behalf of the businesses it serves, including Zipicka, Juris Prime, Juris Prime Legal, SFS International, and ABR Advocates & Legal Consultants. By using Nexus — whether as a staff member of one of these businesses or as a customer who messages one of them on WhatsApp — you agree to these terms.

The service

Nexus receives messages through Meta's WhatsApp Business Platform and helps the business you contacted answer them, drafting replies with an AI model and routing conversations to the right staff member. A business's staff can connect their own WhatsApp Business number so that messages to it appear in their Nexus dashboard alongside the business's shared line.

Acceptable use

• Use Nexus only for lawful business communication with your own customers.
• Do not send spam, unsolicited bulk messages, or content that violates WhatsApp's Business Messaging Policy or Meta's Commerce and Business policies.
• Do not attempt to access another business's conversations, staff accounts, or data.
• Connect only a WhatsApp number you control and are authorised to use for the business.

Staff accounts and connected numbers

Staff are responsible for keeping their access credentials secure and for the messages they send. A connected WhatsApp Business number remains owned by the staff member or their business; it can be disconnected at any time from the Connections screen, which unlinks it from Nexus.

AI-assisted replies

Replies may be drafted by an automated AI model and are checked before sending, but they can contain errors. The business remains responsible for its communications. A human staff member can take over any conversation at any time.

Availability and changes

We provide the service on an "as is" basis and may change, suspend, or discontinue parts of it. We may update these terms; continued use after a change means you accept the updated terms.

Data and privacy

Your use of Nexus is also governed by our Privacy Policy. To request deletion of your data, see our Data Deletion instructions.

Contact

For any questions about these terms, contact jurishostinger11@gmail.com.